Showing posts with label BT broadband failure. Show all posts
Showing posts with label BT broadband failure. Show all posts

Wednesday, 23 July 2008

High skills - # 08/172

Here is the BT Openreach line technician fixing my broadband 11 meters or so up the pole.

Reviewing the photo I was struck by the muscularity of his arms and related that to the concept of the telephone networks that bind our modern society together.

He worked hard for over 2 hours and displayed "rat-like cunning" in tracking down the problem - clearly a man of strong physical and mental ability.

Overall the service form BT has been outstanding - well managed, attentive to me as a customer and keen to make sure that once my complaint was registered everything was done to make things tip-top, as they should be.

(BTW..............I'm using my "time off" from DAILY photo to try out some "after dark" photography.......let's hope it works out as well as the BT lineman's effort ;-) )

Wednesday, 16 July 2008

Poppy in field of daisies- # 08/166

The Summer wildflowers are looking very pretty this week, BT Broadband is failing to work properly.

(By the way...my broadband speed has dropped to less than 20% of what it should be. Consequently it has become difficult to speedily review my regular CDP favourites. Please excuse an apparent lack of my presence on your comments pages. I was never a prolific commenter - although Richard of Zurich might breathe a sigh of relief -, but this slow-speed bug is making it tiresomely slow to even look at the enjoyable snaps that you all produce. BT assure me that they will fix it, but I have a nasty feeling that it might be a longish process. Anyway, rest assured of my support and interest. I will return when BT gets itself organised and once again provides what I am actually paying for).